Help for First Time Users

This tutorial will guide you through the process of creating a landlord account (profile) and posting your rental listings. It would be a good idea to read through this page in its entirety to get an idea of the information you will need. Only owners or managers wishing to post properties on the system should create an account here. (Prospective tenants do not need an account in order to view listings.)

Getting Registered using the Landlord Profile form available from the "Register" link on the site home page.

Login ID/ Password – This information will be used to give you access to your account and personal listings. It is important that you keep this information to yourself and do not share it with others.

Name, Phone number and email address : When you later complete a form for each property you will have the option of using this name as the primary contact number where you want prospective tenants to call about the listing or entering an alternate name for them to call. (This will preserve some of the landlord privacy that is inherently available in newspaper and similar advertising.)
Phone numbers should be formatted as follows : (703)328-9876.

E-mail Address – Many people prefer e-mail over voice communication. If you have an e-mail address, you can provide it here. Otherwise, you should leave this field blank.

Name of Company - This should be the name of your business if you have one. Otherwise leave it blank.

Website URL – If you have a personal or company home page, or a website that contains pictures of your listings, you can provide the address here. If not, you should leave the field blank..

It is important that you are familiar with your rights and responsibilities within this system.

Please read through the Terms of Service Agreement, Privacy Statement, and Equal Housing Opportunity Policy by clicking on each of the links. In order to continue, you must put a checkmark in the checkbox stating that you have read and agree to abide by the rules outlined in each policy.

Once you have entered all of the fields, press the "SUBMIT" button to proceed. This process may take a few seconds while the website server creates an account for you. You will be presented with a confirmation message "Your profile has been added to our database. You are now authorised to log in and post properties".

You have now successfully created an account. You can now log in from the "Landlord Login" link at the top menu.
The Landlord Home Page provides links to "Upadate or delete Properties", and "Edit your Profile". There is an "Add property" link in the top menu on this page.

"Edit My Profile" – This option can be reached from the Landlord Home Page, and allows you to change any of the information you gave during the account creation process. It is important to keep this information updated as this is the only way prospective tenants can contact you.

Listing your Properties.

For each rental posting, you will need the address (including the Zipcode) and information about the apartment’s features.

The "Add property" form collects information pertinent to each of your rental properties. Please fill it out completely and accurately. It is very similar to the advanced search form that is used by tenants to search for properties.

Here are a few notes about the fields on this page:

Monthly Rent – This is the amount of rent you request each month. Please note that this price should be for the entire unit. For example, if you are listing a five bedroom house, then the total rent is the dollar figure you wish to collect from the entire house, not on a per-person basis. This standardization will prevent confusion among renters who mistake a per-person rate for the price for the entire house.

Availability – The Website can store your listings indefinitely. However, only those marked as "currently available" will be available for search by visitors to this site. This is handy if you would like to enter all of your listings, but not make all of them appear on the site in response to a search at this time. "Not available" properties are hidden from the public. You can make them "Currently Available" at any time by placing a checkmark in the "Currently available" box.
If you rent a property that is Listed, it is your responsibility to immediately edit the listing and uncheck the "currently available" box for that property so other visitors will not find it in their search results.

"Neighbourhood" You can enter in this box a subdivision name or the name of an apartment complex if you prefer that.

Press the "Add" button to insert the listing into the system. You will be presented with a confirmation screen where you can either "Add Another Listing" or "See All Listings".

Edit/Delete – These buttons can be found in the page that shows up in response to clicking on the "Update or Delete Properties" option on the Landlord Home Page. Click the Edit button to edit the listing, and press Delete to remove the listing. WARNING: Deleting a listing is permanent. If you delete a listing you will have to go through the process again if you want to relist it.

Availability – When you click on the "Update or Delete Properties" option on the Landlord Home Page, all of your properties will appear whether they are classified as "currently available" or not.

Logging Out – For security reasons, be sure to click on the "Logout" button when you are finished with your session and close the web browser window completely. This ensures that nobody else will have access to your account.

How to Get Help

If after reading this document you still need help, please send your question by email via the "Contact us" page. We will either respond by email or Fax or call you on the phone if you make that request.